Online Privacy Policy

Last Modified: March 1, 2026

AuguStar Privacy Notice (printable version)
California Privacy Notice (printable version)

This Online Privacy Policy explains how Constellation Insurance, Inc. (“Constellation”) and its affiliates, including AuguStar Financial (“AuguStar”) (collectively, “we,” “us,” or “our”), collect, use, disclose, and protect information obtained through our websites, which include constellationinsurance.com and augustarfinancial.com (collectively, “Websites”), as well as the rights available to users under applicable privacy laws. This policy applies only to information collected online through our Websites. It does not govern information collected when you apply for our insurance products or services, which is governed by our Privacy Notice. This Online Privacy Policy is in addition to our other privacy notices, including our California Privacy Notice, applicable to California residents.

Note, we are licensed and registered to provide products and services in the United States only; therefore, our Websites and the information contained within them is intended for use in the United States only.

1. You consent to this policy

By accessing, browsing, or otherwise using our Websites, you confirm that you have read, understood, and agreed with this policy. If you do not agree, you may not use the Websites. This policy applies regardless of how our Websites are accessed and will cover any technologies or devices by which we make the Websites available to you.

If you have any questions or concerns about our personal information policies or practices, please contact us using the information provided in the “contact information” section below.

2. Information we collect on our Websites

We collect information you provide directly and information collected automatically through your use of our Websites.

2.1 Information you provide

We collect personal information directly from you. Depending on how you interact with our Websites, that information may include:

Identifiers such as name, email, address, and phone, which we collect when you provide it to us, for example, when you submit a contact form.
Financial and personal information you provide to facilitate the provision of our services.
Your email address and any information you provide in an email to us.
If you interact with our Websites by sharing on a social media platform, information that you post. Please note that your comments will be visible to the public, so you should never share personal information that you would like to keep private.

2.2 Information collected automatically

When you visit our Websites, we automatically collect:

Device identifiers and information (IP address, device type, browser type, hardware model, operating system, application version number);
Website usage information (pages visited, time spent, referring URLs);
Cookies, web beacons, and similar technologies (collectively, “digital tracking technologies”); and
Approximate geolocation data tied to IP address.

2.3 Cookies and Tracking Technologies

We use cookies and comparable technologies to collect information about how visitors interact with our Websites. Cookies are small text files that a website places on your device to help it function properly and to gather insights about user activity. We use cookies and similar technologies to:

Enable core website functionality;
Remember your settings and preferences to improve functionality and your experience;
Respond to and follow up on your requests for information or services;
Share updates about content, programs, or services that may interest you;
Deliver content and advertising tailored to your interests;
Identify returning visitors to enhance and streamline future visits;
Analyze site usage and improve performance; and
Understand how users interact with our content.

2.3.1 Types of Technologies We Use

These are the several types of technologies that we and technology providers use on our Websites:

Essential. These are technologies that our Websites and Websites’ features need to function.
Analytics, performance, and research. These digital tracking technologies allow us to analyze activities on our Websites, which we can use to improve the Websites’ functionality and content.
Functional. These digital tracking technologies are used to recognize you when you return to our Websites, so that we can offer you a more personalized experience and remember your preferences.
Advertising. These digital tracking technologies may be placed by us or third parties to enable third-party ad networks to recognize your computer or mobile device. The information that is collected and shared by these types of cookies may also be linked to the device identifier of the device you are using to allow us to keep track of websites you have visited that are associated with the ad network. This information may be used for the purpose of targeting advertisements on our Websites and third-party websites based on those interests.
Social networking. These digital tracking technologies are used to enable you to share pages and content that you find interesting on our Websites through third-party social networking and other websites. These technologies may also be used for advertising purposes.

Some digital tracking technologies only last until you end your browsing session, while others stay on your device longer.

2.3.2 Managing digital tracking technologies

You have some choices about the collection of information by third parties on our Websites. Most browsers and devices provide settings that enable you to control or limit certain tracking tools, including the ability to block or disable tracking technologies, delete stored tracking data, automatically permit certain technologies, or receive notifications when tracking tools are deployed. Please note that if you disable, modify, or restrict digital tracking technologies, certain features or functionality of our Websites may not operate as intended or may become unavailable. You can learn more about managing online tracking tools through your browser or device settings and by visiting www.AboutCookies.org.

If you would like to opt out of having participating entities collect information about your online behaviors for advertising purposes when you are browsing our website, visit the Digital Advertising Alliance’s YourAdChoices at https://youradchoices.com or the Network Advertising Initiative opt-out at https://thenai.org/how-to-opt-out. You will be directed to an industry-developed website that allows you to choose whether each listed entity may collect and use information for interest-based advertising purposes.

Among other technologies, we use Google Analytics and Google Ads. You can learn more about how those cookies work by visiting “How Google uses information from sites or apps that use our services,” located www.google.com/policies/privacy/partners. You may install a Google Analytics opt-out browser add-on by visiting https://tools.google.com/dlpage/gaoptout.

We may also use Adobe Analytics to better understand your experience, such as where you go and what you do on our Websites. If you prefer not to have your browsing information aggregated and analyzed, please do not use our Websites.

Please note that these opt outs are device specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices, you need to take the steps outlined above on each device.

3. How we use website-collected information

We use the information collected through our Websites to:

Operate, maintain, and improve the Websites;
Respond to your inquiries or requests;
Personalize site content or user experience;
Maintain security and detect fraudulent or malicious activity;
Improve our business practices, engage in internal research, and otherwise determine how to better serve our customers and other partners; and
Comply with legal and regulatory obligations.

4. How we disclose information we collect

Depending on the products and services you have with us, we may share certain personal information with service providers and/or third parties for business purposes or as required or permitted by law, including:

With your consent for specified purposes;
With entities who perform services on our behalf (e.g., IT support, third-party administrators, your agent);
With partners to prepare or deliver advertising content;
To others, as required by law;
To establish, exercise, or defend our or others’ legal rights, including for fraud prevention;
To third parties as part of any business or asset sale or anticipated business or asset sale.

5. Third-party links

The Websites contain links to third-party websites. These links are for your convenience and not an endorsement of any products, services, or websites. We are not responsible for the content of any third-party websites, and they are not governed by our privacy notices. Please carefully review any third-party websites’ privacy notices before choosing to visit them.

6. Children’s privacy

Our Websites are not intended for individuals under the age of 13. We do not intentionally collect personal information from children under 13 years old. If we become aware that we have received personal information from children under 13 years old without appropriate parental consent, we will delete that information from our records. If you suspect that we may have collected information relating to a child under 13, please reach out to us using the contact details listed in the “contact information” section below.

7. Automated decision making

We do not use automated decision making systems on our Websites to make decisions that impact you as a consumer.
If this changes, we will:

Disclose such use clearly;
Provide legally required opt out rights; and
Maintain human review processes, where required.

8. Website data security

We maintain administrative, technical, and physical safeguards to protect information collected through the Websites, consistent with applicable cybersecurity and privacy regulatory frameworks. Even so, no website can guarantee absolute security.

9. Contact information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Email: [email protected];
Phone: 800.366.6654; or
Address: Legal Department, P.O. Box 237, Cincinnati, OH 45201-0237.